Wednesday, 16 October 2013

After slow internet broadband speed with tikona pathetic experience with bill

After my pathetic experience in speed with Tikona, I have got much more from Tikona. And I am obliged to write about it.

Q.: You get frustrated by some service and then what you do? You desparately, helplessly keep checking your calendar for the annual date to arrive so you again go for a new product just like a small kid who smell every new book and every new product and get cheered. But what if you can not get rid off the previous one due to their pathetic service?

A: You Put a new Review.

So here it is.

I subscribed for Tikona on 11th July for 3 months. So the last date for my subscription was 11th Oct. They told me to call before 26th to discontinue my service. I did the same. Then I had to go to Bangalore. Then I started getting calls for payment. What the hell? They asked me 4700 something for next three months whereas I clearly said, I have asked for discontinue. You know what they said? They say, their bill generation is counted from 26th to 26th. So why didn’t anyone inform me that before?

And I used their connection until 5th Oct. I already bought a spare connection and started using that. You know what tikona people says? When you complain for discontinuing the service...You need to stop using their service instantly. Now, When I already paid you 5700 Rs for 3 months, and you want me not to use the service? Kahaa ka kanoon hai bhai?

I was in bangalore, in roaming and I emailed them not to call me for a week. And I don’t want to hear their cuckoo voice because I am not used to. I will reply you via email. On 9th oct, finally a guy comes and takes the modem from my office when I wasn’t available. I have attached the screenshot about modem return receipt. So, I took a sigh of relief in Bangalore. But this story doesn’t is not going to end without twists. They still called me for payment. They just screwed up my entire Bangalore business trip. (I am lucky, I wasn’t in Dubai for this thing, else they’d have got a leverage that I don’t pickup even their calls). Now,  I had to return. After I returned, I called them and the guys in Tikona Service center are no better than Reliance Customer care. This guy, Sunil Khokhar literally threatens me on call just like a fatty guy with a gold chain, "Payment to aap ko karni hi padegi!" Hey Tikona, Looks like you have hired bouncers. And everytime, I tell them I need to talk to your supervisor. They have given me churan that their Supervisor is not available. Looks like, their entire setup runs on "Do It Yourself!" basis.



Tikona guy took away their modem on 9th Oct


You can buy Tikona If,

You can buy Tikona if you want to pay amount for 4MBPS connection but you love your ancestores and want to live their lives by getting around 10-15 kbps speed for the most part of the day.

You don’t care what the people on support speaks. After all, you are sons of Gandhi, right? If they slap you on right cheek, show them your left.

You live in Free India But if you want to taste the slavery. You pay them amount up-front for 3 months and they will tell you, if you don’t want our connection, don’t even dare to use for the remaining 15 days. To use pure hindi language. Bhai, Makaan Ka bhaada to bharna padega, par tum reh nahi sakte!!

You have your dad’s money which you can’t even get rid off even you keep on buying Louis Vuitton Products, Tikona is a better product then them and you can donate the money there.

If you want to invest in Tikona shares, because they just keep on looting their customers.

You don’t have any problem in life and you want to create one.

No comments:

Post a Comment